FAQ

We only ship to the continental United States, Alaska, and Hawaii.

If you are in another country and would like to order our products, please contact us and we can ship to you from the factory.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal.

We use Shopify to build websites.Websites built using Shopify are generally considered secure because Shopify provides a range of security measures to protect online transactions.Shopify adheres to industry-standard PCI DSS regulations, which means that it is required to follow high standards of data security measures to protect credit card information. If you're shopping at a store on the Shopify platform, it's safe to pay with a credit card. However, regardless of which platform you shop on, make sure that your personal and credit card information is transacted on a secure web page with a URL that begins with “https”.

Translated with DeepL.com (free version)

If your credit card is not successfully processed, your order will not be processed and an error message will be displayed on the screen. If you wish, you may try using another credit card.

Once your order has been processed, a shipping confirmation email will be sent to your email address containing your tracking number. You can then track your package using the carrier's website, either UPS or USPS.

We typically ship from California and dispatch orders on business days. Under normal circumstances, your package should arrive within 7 days.

If you have not yet received a shipping confirmation email, you can contact us to cancel the order or change the order information. If the order has already been shipped, you will need to contact us for a return once you have received the package.

Please fill out the return form!